Privacy Policy

Privacy Policy

Last updated: August 2026

Kinova ("we", "us", or "our") operates the website kinova.club. This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our service.

Information We Collect

We collect several types of information for various purposes to provide and improve our service:

  • Personal Data: name, email address, shipping address, phone number
  • Order Data: products purchased, payment information (processed securely via Shopify Payments)
  • Usage Data: IP address, browser type, pages visited, time spent on pages
  • Cookies: we use cookies to improve your browsing experience

How We Use Your Information

  • To process and fulfill your orders
  • To send order confirmations and shipping updates
  • To respond to your inquiries and provide customer support
  • To improve our website and product offerings
  • To send promotional emails (only with your consent)

Data Sharing

We do not sell your personal data. We may share your information with trusted third parties only to fulfill your order (e.g., shipping carriers, payment processors).

Data Retention

We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy or as required by law.

Your Rights (GDPR)

If you are located in the European Union, you have the following rights:

  • Right to access your personal data
  • Right to correct inaccurate data
  • Right to request deletion of your data
  • Right to object to data processing
  • Right to data portability

To exercise any of these rights, please contact us at petflowsales@gmail.com.

Cookies

We use cookies to enhance your experience. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

Third-Party Services

Our website may use third-party services including Google Analytics and Google AdSense, which have their own privacy policies.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page.

Contact Us

If you have any questions about this Privacy Policy, please contact us at petflowsales@gmail.com.